Effective Date: 1/1/2025
Welcome to Process Specialty Chemicals (PSC). By accessing or using our website, services, or purchasing our products, you agree to comply with and be bound by the following terms and conditions. Please read them carefully. If you do not agree with any part of these terms, you must refrain from using our services.
1. Definitions
- Company: Refers to Process Specialty Chemicals (PSC), a bulk drug manufacturer based in Mumbai, India.
- Customer: Refers to the individual or entity purchasing products or using services from PSC.
- Products: Refers to bulk chemicals and related products manufactured or supplied by PSC.
2. Use of the Website
- The content on this website is provided for informational purposes only. PSC reserves the right to modify or remove content without prior notice.
- Users are prohibited from attempting to harm or disrupt the functionality of the website.
3. Orders and Payments
- All orders are subject to acceptance by PSC.
- Prices are subject to change without prior notice unless agreed in a formal purchase agreement.
- Payments must be made as per the agreed terms in the invoice or purchase contract. Late payments may incur penalties as outlined in the agreement.
4. Delivery and Shipping
- PSC will make all reasonable efforts to deliver products within the agreed timeframe. However, PSC is not liable for delays caused by circumstances beyond its control (e.g., natural disasters, transportation strikes).
- Customers are responsible for inspecting the product upon delivery and reporting any discrepancies within 7 days.
5. Product Usage and Storage
- Customers are required to store and handle products in accordance with the guidelines provided by PSC.
- PSC is not responsible for any damages, injuries, or losses resulting from improper use or storage of its products.
6. Intellectual Property
- All content on the PSC website, including logos, images, and written material, is the intellectual property of PSC and may not be used, copied, or reproduced without prior written permission.
7. Warranties and Disclaimers
- PSC warrants that its products meet the specifications provided at the time of purchase.
- Except as expressly provided, PSC disclaims all other warranties, including implied warranties of merchantability and fitness for a particular purpose.
8. Limitation of Liability
- PSC is not liable for any indirect, incidental, or consequential damages arising from the use of its products or services.
- In all cases, PSC’s total liability is limited to the purchase price of the product in question.
9. Returns and Refunds
Returns and refunds are governed by our Refund Policy, available here.
10. Confidentiality
- Both PSC and the customer agree to maintain confidentiality regarding any proprietary information shared during the course of business.
- PSC may collect and store certain customer information to process orders. This is governed by our Privacy Policy, available here.
11. Governing Law and Dispute Resolution
- These terms are governed by the laws of India, and any disputes will be subject to the jurisdiction of courts in Mumbai, Maharashtra.
- Parties agree to attempt resolution through mediation before pursuing legal remedies.
12. Amendments to the Terms
PSC reserves the right to amend these Terms and Conditions at any time. Customers will be notified of significant changes via the website or direct communication.
13. Contact Us
For any questions or concerns regarding these Terms and Conditions, please contact:
Process Specialty Chemicals
203, Radha Apts, Above Ziddh Hospital, Off Deen Dayal Road, Vishnu Nagar, Dombivli (west), Thane, Maharashtra, India 421201
Phone: +91-251-2481942
Email: sales@anjopsc.com